Rocky Romanella – Director, 3Sixty Management Services.
As a leader you can’t do everything. Trying to control every project and make all the decisions creates a chaotic and unproductive work environment and workflow. That’s why having a management team you trust can help you and the organization grow.
When looking for the right candidate to promote or hire for a management position, this is not always the obvious choice. Often the best manager is not the most skilled or experienced manager, but dynamic in his ability to manage and lead.
Here are three levels of trust you should have in your managers:
1. You trust them to make a decision.
A decision maker has the ability to do just that, make a decision. Decision makers are big thinkers. They have the opportunity to take all the available information, look at the options from their widest point of view, and make a choice. A decision maker is skilled in critical thinking. They are able to reason deductively and articulate why they made the decision they made. When a manager can effectively explain the reason and process of his decision, he is thoughtful.
A decision maker is also organized and conscious. They understand the importance of prioritizing the decisions that need to be made to move projects forward and keep the workflow moving.
2. You trust them to solve problems effectively and/or creatively.
A good manager should be able to handle many responsibilities without your constant input. Problems will arise. However, the organization cannot run efficiently if every problem is brought to you and needs your input to solve the problem. That’s why a good manager doesn’t just bring you a problem. They bring you a problem with a list of possible solutions and they make good strategic choices.
3. You trust their desire to lead with the company’s values in mind.
A strong value system, with a mission and vision, is important to be part of your company’s culture. Recruiting, onboarding, annual performance reviews and social responsibilities should all be tied into this. By bringing your values to life, you help institutionalize them. The right managers must be able to manage without sacrificing the company’s values. A good manager makes decisions and moves projects forward in line with the company’s overarching mission.
Placing the right people with the right skills in management positions is an essential leadership skill. Good managers can get results and keep all team members empowered, performing and happy. When it comes time to decide who to promote, keeping these three points in mind will help you make the best decision about who the managers in your company should be.