The end of life policy was set to go into effect January 1, 2023, and removed a major selling point — seven days of free cloud storage — for many Arlo cams. McRae now says that all users with the seven-day storage service “will continue to receive that service uninterrupted.” But he did note that “all future migrations will be handled in a seamless manner,” signaling that changes are still to come.
The thread gave no details on specific models, other than using the Arlo Pro 2 as an example of a camera that will now be EOL in 2025 instead of 2024 as previously announced, with security updates continuing through 2026.
There was also no update on plans to remove other features, such as email notifications and E911 emergency calls, or whether “legacy video storage” will be retained. The EOL policy applied to the following devices:
In the thread, McRae promised that all details would be published soon and that customers would receive an email with these updates.
